Privacy Policy

When you fill out the contact form on our website, we ask for your name, email address, phone number (optional), and information about your business, including the services you are interested in, the software you use, your business type, and your timeline. We also receive any message you write to us.

When you submit the form, we also record a few technical details to keep the form safe from spam and abuse. These include your IP address, the website or link that brought you to us, and how you found us, such as through a search engine or a social media site.

If you schedule a meeting with us through our booking link, that scheduling service handles your booking details under its own privacy policy. We receive your name, email address, and the meeting time so we can prepare for our conversation.

Our staff page is only for Lamplight Advisors team members. If you are a visitor to our website, this page does not apply to any sign-in you might see there.

We use the information you share with us to:

• Respond to your inquiry and answer your questions.
• Prepare for and hold our meetings with you.
• Provide bookkeeping and accounting services if you become a client.
• Send a brief reply to your inquiry, including a link to schedule a time to talk.
• Keep our contact form secure and free of spam.
• Understand how people find our website so we can improve it.

When you send us a message through the contact form, you will receive a short reply by email with a link to schedule a time to talk. This reply is sent with a short delay after your message arrives. It is the only automated email we send. Everything after that, we write ourselves. We do not add you to a mailing list or send newsletters.

We do not sell, rent, or trade your personal information. We share it only with the service providers that help us run our website and communicate with you. These include the company that hosts our website, the service that delivers our email, and the scheduling service connected to our booking link. These providers process information only on our behalf. We may also disclose information if the law requires it.

Your information is stored in a secure, access-controlled database. Only Lamplight Advisors team members can view the inquiries you send through our website. We keep access limited to the staff who need it to serve you.

We keep inquiry messages and our replies for as long as they are useful for serving you and maintaining accurate business records. If you ask us to delete your information, we will do so, except for records we are required to keep by law.

Our website uses a small amount of browser storage to remember how you arrived at our site during your visit. This helps us understand which of our outreach efforts are working. We do not use it to track you across other websites, and we do not run advertising cookies.

You can:

• Ask us what information we have about you.
• Ask us to correct or delete your information.
• Ask us not to contact you again.

To make any of these requests, email us at Hello@lamplightadvisors.com or call 775-622-0483, and we will take care of it.

If we update this policy, we will post the new version on this page and update the date below. The policy in effect when you contact us is the one that applies to your information.